Privacy policy
Effective Date: 14 July 2025
Welcome to SampurnnaEnterprise.com. At Sampurnna Enterprise, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. Please read this document carefully to understand our views and practices regarding your personal information.
By accessing or using our website sampurnnaenterprise.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with the practices described, please do not use our website.
1. Who We Are
Website Name: SampurnnaEnterprise.com
Category: Electronics and Gadgets
GST Number: 19FEFPP1059Q1ZP
Trade License Number: 465
Registered Address:
Vill - Paisiti,
P.O - Shyamchak,
Dist - Paschim Medinipur,
West Bengal, PIN - 721301
Email: sampurnnaenterprise@gmail.com
Phone: 8436175649
2. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) when you interact with us.
2.1. Information You Provide to Us
When you visit our site or make a purchase, we may collect:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (e.g., UPI, card details – processed through secure gateways)
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Order details
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Any messages or queries you send to us
2.2. Information Collected Automatically
We may collect information automatically through cookies and analytics tools:
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IP address
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Browser type and version
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Time zone setting
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Device information
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Location data
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Pages visited and time spent
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Referring websites
3. Use of Your Information
We use your personal data to provide, enhance, and customize your experience with us, including:
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To process orders and manage deliveries
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To send order confirmations and updates
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To provide customer support
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To communicate offers, promotions, and newsletters
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To improve our website, services, and product offerings
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To prevent fraudulent transactions
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To comply with legal obligations
4. Cookies and Tracking Technologies
Cookies are small data files stored on your device. We use cookies and similar tracking technologies to enhance your browsing experience.
Types of Cookies Used
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Essential Cookies: Necessary for site functionality (e.g., shopping cart)
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Performance Cookies: Help us analyze website performance
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Functional Cookies: Remember your preferences and improve usability
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Marketing Cookies: Deliver relevant advertisements
Cookie Control
You can manage or disable cookies in your browser settings. Please note that disabling cookies may impact your experience on our site.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
5.1. Service Providers
We work with trusted third-party vendors to operate our business, including:
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Payment processors (e.g., Razorpay, Paytm)
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Courier and delivery partners
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IT service providers
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Email marketing platforms
They are bound by strict confidentiality agreements and may only use your data for specified tasks.
5.2. Legal Requirements
We may disclose your data to authorities:
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To comply with applicable laws and regulations
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In response to legal proceedings or court orders
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To protect our rights, customers, and others
5.3. Business Transfers
In the event of a business acquisition or merger, your data may be transferred to the new owner. We will notify you of any such changes.
6. Data Storage and Security
We implement robust security measures to protect your personal data, including:
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SSL encryption
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Secure server infrastructure
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Access control
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Regular security audits
However, no system is completely secure. By using our site, you acknowledge that you provide information at your own risk.
7. Payment Security
We use secure third-party payment gateways to process payments. Your card or UPI information is encrypted and not stored on our servers.
We encourage you to check the respective payment provider’s privacy policy (e.g., Razorpay) before proceeding.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
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Right to Access: Request a copy of your data
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Right to Rectify: Correct inaccuracies in your data
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Right to Delete: Request deletion of your data
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Right to Restrict Processing: Limit how we use your data
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Right to Data Portability: Request your data in a portable format
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Right to Object: Object to processing based on legitimate interests
To exercise any of these rights, email us at: sampurnnaenterprise@gmail.com
9. Email and Marketing Communications
With your consent, we may send promotional emails about new products, discounts, or services. You can unsubscribe at any time using the “unsubscribe” link at the bottom of our emails or by contacting us directly.
We do not spam and respect your inbox.
10. Third-Party Links
Our site may contain links to third-party websites (e.g., courier tracking, manufacturer sites). These external sites are governed by their own privacy policies. We are not responsible for their content or data practices.
11. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have mistakenly collected such information, contact us immediately.
12. Retention of Data
We retain your personal data only as long as necessary:
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To complete the purpose for which it was collected
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To comply with legal, tax, or regulatory obligations
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To resolve disputes and enforce our agreements
Once no longer needed, your data is securely deleted or anonymized.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date." We encourage you to review it periodically.
Your continued use of our site after any updates constitutes your acceptance of the revised policy.
14. International Data Transfers
Although we operate within India, your data may be transferred to and processed in countries outside India (e.g., via cloud services). These jurisdictions may have data protection laws that differ from your country. We ensure appropriate safeguards are in place for such transfers.
15. Grievance Redressal Mechanism
We are committed to addressing your concerns quickly and transparently. If you have any complaints or concerns regarding your privacy or data use, please reach out to our Grievance Officer:
Grievance Officer:
Name: Subham Pradhan
Email: sampurnnaenterprise@gmail.com
Phone: 8436175649
Address: Vill - Paisiti, P.O - Shyamchak, Dist - Paschim Medinipur, PIN - 721301
16. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal data, you can contact us at:
Sampurnna Enterprise
Email: sampurnnaenterprise@gmail.com
Phone: 8436175649
Address: Vill - Paisiti, P.O - Shyamchak, Dist - Paschim Medinipur, PIN - 721301
17. Consent
By using our website, creating an account, placing an order, or submitting information, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.
18. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes relating to this policy will be subject to the jurisdiction of the courts located in Paschim Medinipur, West Bengal, India.